Transforming Sports Retail with AI-Driven Data Quality Management
A Fortune 500 sports retailer expanded into mobile apps and websites, resulting in a surge of data. The retailer's reliance on manual data integrity checks caused delays, with each rerun taking up to 2 weeks, hampering efficiency and agility.
The Challenge
- Increased Data Complexity: A large influx of data from expanded digital channels complicated data management.
- Ineffective Quality Checks: Traditional methods of data quality assurance were inadequate for addressing challenges such as data completeness, duplicate values, and file corruption.
- Manual Processes: The reliance on manual data ingestion and monitoring processes introduced delays and heightened the risk of errors.
- Impact on Decision-Making: Business-critical decisions were often made based on compromised data due to undetected issues, risking the company’s direction.
The Solution
We implemented an automated Data Quality Management (DQM) system using AI that ensured data integrity through advanced forecasting, measurement, and alerting. Prediction intervals for KPIs were established using best-fit models, and discrepancies were identified by comparing actual data with forecasted intervals. An exception system was built to notify stakeholders of anomalies in real time, enabling timely corrective actions. Exception reports were also visualized for easy understanding.
Business Impact
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300
Data Issues resolved in <12 months
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Reduced
Data Reruns
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65%
Enhanced Operational Efficiency
Mu Sigma is a pure-play decision sciences company that believes the big D is Decisions, not data. Our integrated ecosystem of products, services and cross-industry best practices, Mu Sigma enables better decision-making for more than 140 Fortune 500 clients. Mu Sigma's unique interdisciplinary approach and application of AI, ML, computer vision and more drive innovation in solving high-impact business problems across sales, marketing, finance, operations, and supply chain. With over 3,800 decision scientists and experience across 12 industry verticals, Mu Sigma has been consistently validated as the preferred Decision Sciences and Analytics partner.
The firm's name is derived from the statistical terms "Mu" and "Sigma," which symbolize a
probability distribution's mean and standard deviation, respectively.